Privacy Policy

Last updated: January 2025

1. Introduction

MISTTRADES ("we," "us," or "our") operates Scribengine. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Scribengine, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

  • Name and email address
  • Account credentials
  • Payment information (processed securely by Stripe)
  • Business information you provide for content generation
  • Communication preferences

Automatically Collected Information

When you access our Service, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

  • Providing and maintaining our Service
  • Processing transactions and sending related information
  • Generating content based on your specifications
  • Sending administrative information and updates
  • Responding to inquiries and providing customer support
  • Improving our Service and developing new features
  • Analyzing usage patterns to enhance user experience
  • Protecting against fraudulent or unauthorized activity

4. Information Sharing

We may share your information with:

  • Service Providers: Third parties that help us operate our business (payment processors, hosting providers, AI service providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Third-Party Services

Our Service uses the following third-party services:

  • Stripe: For secure payment processing
  • OpenAI: For AI content generation
  • Anthropic: For AI content generation
  • Google OAuth: For authentication (optional)

These services have their own privacy policies governing how they handle your data.

6. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure storage of sensitive information
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes (such as maintaining records of transactions).

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the information below.

9. Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze how our Service is used
  • Improve user experience

You can control cookies through your browser settings, though disabling cookies may affect Service functionality.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: support@misttrades.com
  • Phone: (718) 581-9645
  • Address: 971 US Highway 202 N, Suite N, Branchburg, NJ 08876
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